27th Oct, 2020

Befriending service to help those feeling isolated across Rugby

A BEFRIENDING service to support those feeling lonely across Rugby has been launched.

ConnectWell targets those who are isolated or at risk of isolation and who are less able to access help.

The North Street-based service was set up in response to the pandemic and volunteers provide weekly calls between 9am and 5pm on weekdays.

The service is part of Warwickshire Community and Voluntary Action and allows people to refer themselves. Professionals and voluntary organisations can also put forward those who they feel would benefit.

Service manager Gemma Smith said: “ConnectWell has been operating throughout the recent pandemic, staying in touch and reaching out to vulnerable people to support the effort to stay well and protect the NHS.

“We have seen that many people – for example those who are shielding – are often very isolated even though local communities in Rugby have responded so positively to help out their neighbours.

“That’s why we have started up our new free, telephone befriending service. If anyone needs a regular call we will be able to help. While we are at it, we will make sure people aren’t missing out on support available from their local community.”

ConnectWELL also offers a health buddy service to support people in Rugby to get out and about who have not done so for a while. As well as family doctors referring to the service, self-referrals are also accepted from people with a Rugby GP.

Call 01788 539572 or email crccg.connectwell@nhs.net for more information.

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