Christmas shoppers in Warwickshire urged to take a stand against violence and abuse faced by shopworkers - The Rugby Observer

Christmas shoppers in Warwickshire urged to take a stand against violence and abuse faced by shopworkers

Rugby Editorial 4th Dec, 2021   0

CHRISTMAS shoppers in Warwickshire are being urged to take a stand against violence and abuse faced by shopworkers.

Warwickshire Police and Crime Commissioner Philip Seccombe is backing the ‘#ShopKind’ campaign.

He joined Business Crime Advisor Bogdan Fironda on a special awareness day in Rugby, designed to encourage shoppers to treat staff with respect on what is traditionally the busiest time of year for retailers.

Campaign posters, signs and till screen graphics have been handed out to retailers in the town and a special awareness stand was also held at Elliott’s Fields Shopping Centre to educate the public and provide crime prevention advice. Similar activities have been held elsewhere in the county, including Stratford.

Violence and abuse against shop workers is a growing problem with the British Retail Consortium estimating 455 abusive or violent incidents occurring every day in the retail sector in the past 12 months, and national polling revealing over a third of shoppers have witnessed violence and abuse against shop staff.

Backed by the Home Office, #ShopKind is an ongoing campaign delivered by the Association of Convenience Stores to encourage positive behaviour in shops, acknowledge the important role shop workers have and highlight the impact of and scale of violence and abuse they face.

Mr Seccombe said: “Retailers and shop staff play a vital role in our communities, highlighted during the pandemic, when they truly have helped people continue to get vital supplies and keep the local economy going. Despite this, shop workers continue to see a rise in assaults and abuse against them, which is simply unacceptable.

“That’s why I am backing the #ShopKind campaign, as well as pledging to ensure a better response from police when such incidents are reported. It’s important to spread the message and remind shoppers of the need for kindness, not only as we have the very busy period in the run up to Christmas but all year round.”

Mark Hallas, Chief Executive at the charity Crimestoppers, said: “Our high streets play a pivotal role in our communities, and while Christmas can have its own stresses, there is absolutely no excuse for violent or abusive behaviour towards workers.

“Please help us stamp out abuse. If you know who is responsible but want to stay anonymous, tell our charity what you know. Together, we can help protect our local shops and shop workers from harm at this busy but special time of year.”

Anyone who has any information about someone who is abusive or violent towards retail workers is asked to contact Crimestoppers anonymously via or on 0800 555 111.

Visit for more information and resources about #ShopKind.


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