Frustrated Rugbeians' taps keep running dry - The Rugby Observer

Frustrated Rugbeians' taps keep running dry

Rugby Editorial 18th Oct, 2018   0

TAPS are running dry without warning in parts of Rugby.

Residents in Coton Park, Brownsover and Hillmorton have frequently been left without water in recent weeks.

Severn Trent Water says it is due to a problem with one of its pumps in the Rugby area – but some residents have hit back, saying interruptions in their water supply have been going on for years.

A Coton Park resident said his water stopped flowing on the last three Saturdays – the culmination of two years of problems.

Lee Donaldson said: “I’m very annoyed about it.

“It’s so frustrating when you turn the tap on or go to have a shower and there’s no water.

“We’ve even had problems with our toilets because the water’s not been filling up when you flush; it just sits there.

“We’ve had more water interruptions in the last two years than I’ve ever had in any previous property. Every month we have at least one issue.”

Lee wrote about the problem on social media – and residents of Coton Park, Brownsover and Hillmorton responded in droves by reporting similar problems.

The Brambling Close resident said: “The worry is that our water supply is going to feed the new Houlton estate, so there are more houses being put into the infrastructure. I’ve asked Severn Trent what they’re going to do to ensure this isn’t a problem in the future and they haven’t come back with a reply.

“I appreciate maintenance has to happen, but they could let people know if there’s going to be a restriction – but they don’t.

“Our prices go up all the time and they’re restricting the service of water. If I could change my water supplier I would, but you have to get it through Severn Trent.

“Every time we complain, they just apologise but then nothing else gets done, and a few weeks later the water pressure’s gone off again.”

A spokesperson from Severn Trent said the problems were not connected to the freeze thaw earlier this year or the spike in demand over the summer.

He said: “We’d like to apologise to our customers in Rugby who have experienced issues with their water supply.

“We had a problem with one of our pumps in the area but our engineers have worked hard over the past few days to fix it.

“We’re continuing to monitor the area and are looking at different ways to make the water supply more reliable.”

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