New parents in Warwickshire reminded of post-Covid registration procedures - The Rugby Observer

New parents in Warwickshire reminded of post-Covid registration procedures

Rugby Editorial 20th Sep, 2020   0

REGISTRARS from Warwickshire Registration Service are reminding parents to check a few details when they book a birth registration appointment, to make sure they understand the new post-Covid process.

Appointments may not be at one of the Service’s usual Registration Offices because of changes made due to Covid-19 – prompting registrars to ask families to double-check their booking confirmation.

For the safety of customers and staff, a birth registration appointment is currently a two-step process, which has been endorsed by the General Register Office for England and Wales.

At the start of appointments, parents must be near to the building where the appointment is booked, at which point a registrar will call and conduct a telephone interview before they enter the building. Parents will need to give details of the birth registration over the phone.

Parents will then be invited to enter the building to check and sign the register page. Parents will need to wear a face covering unless exempt, in which case they should notify staff beforehand.

Coun Kam Kaur, Warwickshire County Council’s customer and transformation spokeswoman, said: “We want to make sure families are aware of the new birth registration procedure so they get to the correct location on time and there are no surprises when it comes to what they need to do, especially as some parents may have been waiting some months to register a birth due to the disruption caused by Covid-19.

“We’re asking families to read their appointment booking confirmation carefully to check where their appointment will be held and to familiarise themselves with the two-step process of a telephone interview by mobile phone before they enter the building to sign the register.

“We’re also asking parents to please wear a face covering to enter the building where their appointment is, unless they are exempt.”

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