Retail, hospitality and tourism businesses offered help with improving online presence - The Rugby Observer

Retail, hospitality and tourism businesses offered help with improving online presence

Rugby Editorial 12th Feb, 2021 Updated: 16th Feb, 2021   0

MORE Warwickshire businesses are set to get help with improving their online presence after a successful scheme was extended to more sectors.

Advice and training is on offer as part of a larger package of support from Warwickshire County Council (WCC) to support economic recovery within the county.

The package includes the Survive, Sustain and Grow programme, Adapt and Diversify Grants, and the business start-up programme.

Independent businesses in retail, hospitality and tourism can benefit from the new programme of workshops and one-to-one support being delivered by Coventry and Warwickshire Chamber of Commerce on behalf of WCC through the Warwickshire Towns Network Programme.

The Chamber is working with Stories Marketing to deliver the programme which includes a taster session, two three-hour workshops and one-to-one help.

The programme, which initially ran in 2020 for independent retailers, has been extended to include hospitality and tourism which has been badly hit during the Coronavirus crisis.

A taster session will give businesses an overview of what to expect, followed by the first workshop which will focus on the power of social media marketing to help businesses connect with customers.

The second workshop will focus on how to use online tools to blend with a ‘bricks and mortar’ business and drive customer footfall.

The first taster session will be held on February 23 with workshops to follow throughout 2021.

WCC leader and spokeswoman for economic growth Coun Izzi Seccombe stressed the importance of continuing to safely support local businesses across Warwickshire during lockdown.

She said: “We are continuing to see real success stories through the pandemic lockdown. These successes have been attributed to the increase in digital skills and innovation from Warwickshire businesses.

“In this climate of uncertainty, it’s wonderful to see small retailers and high street businesses embracing social media, changing the way they interact with customers and gaining new customers as they do so.

“As we emerge from the pandemic, we will be looking at our town centres and making sure that they provide safe, interesting, social and unique experiences for locals and visitors.

“But until then, and indeed after, it’s vital that our businesses embrace the possibilities that digital marketing offers to reach new markets and respond to consumers’ rapidly changing habits.

“We’re delighted to support this. I would urge retailers to sign up for the workshops, to help improve their business resilience, as well as their town and trading environment.”

Keely Hancox, operations manager of the Coventry and Warwickshire Chamber of Commerce, said: “We are delighted to be working with Warwickshire Towns Network and Stories Marketing to deliver a new phase of digital skills support for businesses. And that we are now able to extend that support to hospitality and tourism, sectors that have been one of the worst affected by the crisis.

“It includes businesses based in rural areas, such as farm shops or tourist attractions. This is very much about supporting businesses to develop their online presence but also driving footfall when they can open up again.

“The feedback from our previous digital skills programmes has been incredible with so many businesses developing the way they market themselves online, which has helped them to not only survive but, in many cases, thrive.

“So, we are very much looking forward to helping more businesses tap into the expertise and knowledge of Stories Marketing to help them now and also be in a much stronger place as the economy starts to reopen.”

Visit to book your place.

Visit for more information on business support from Warwickshire County Council.


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