Team behind town centre's CCTV achieve mark of excellence - The Rugby Observer

Team behind town centre's CCTV achieve mark of excellence

Rugby Editorial 21st Oct, 2022   0

THE TEAM acting as the ‘eyes of the town centre’ have been praised after they passed an audit with flying colours.

Town centre management company Rugby First passed a British Standard Audit which looked at its management and operation of the town centre’s Closed-Circuit Television (CCTV) system.

The one day-audit – which involved close scrutiny of the CCTV system, its operation, the Control Room and staff – was carried out by the Security Systems and Alarms Inspection Board (SSIAB), a leading certification body for organisations providing security systems and monitoring services.

The British Standard gives recommendations for the operation and management of CCTV in a controlled environment, such as a control room. It applies where data that might be offered as evidence is received, stored, reviewed or analysed. It also applies to the monitoring of traffic regulations.

Rugby First Operations Manager Luke Phillips, who operates and manages the town’s CCTV system, said: “To be audited to British Standards is not a requirement by law, but we feel it is important as it shows local businesses, residents, and visitors that we are compliant with the GDPR Data Protection Act 2018, regulations and guidance set out by the Surveillance Camera Codes of Practice, and the Information Commissioner’s Office.

“In short, we are running a professional, safe and secure operation. It’s also worth noting that certification with the SSIAB is a mark of excellence, as they are a Security Industry Authority (SIA) approved certification body.”

Rugby First Operations Director Jo Kemp said: “I am so pleased for Luke and the CCTV team as they work extremely hard throughout the year – the control room operates 24 hours a day, seven days a week, 365 days of the year.

“The team are the ‘eyes of the town centre’, highly skilled and very motivated. Although rarely seen, as they watch the screens from behind closed doors, they work very closely with the Rangers, town centre businesses and the police, to help keep the town centre safe for all.”

Visit for more information on the town’s centre CCTV system.


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