THE WATER supplier for the region is preparing for Storm Christoph as warnings for heavy rain and flooding have been issued across most of the Midlands.
Severn Trent is on standby for any issues with sewer flooding, and is advising customers to familiarise themselves with who to contact should they come into any problems.
The company’s head of waste network operations Chris Giles said: “We really hope that Storm Christoph doesn’t bring any issues for our customers but, if it does, then we’re prepared to help and support those who need us.
“We’ve got more teams and tankers on standby, and we’ll be closely monitoring areas at risk of sewer flooding due to heavy rainfall.
“It’s also important that everyone knows who to call if they experience flooding, as different organisations are responsible for different types of flooding, so anyone affected can get the right organisations to help them.
“Also if the flooding is just rainwater, it will drain away when the heavy rain stops. However if there is any sewage clearly present then please contact us so we can get a team out to help.
“While we really hope no one is faced with any issues, we want to assure everyone that we’re here and will be doing our best to help anyone affected by sewer flooding.”
Residents should contact the Environment Agency in cases of large river flooding, and their local council or the Highways Agency in cases of rain water flooding roads or pathways.
Local councils should also be contacted in cases of minor river or stream flooding.
Severn Trent should be contacted in cases of sewer flooding, by visiting www.stwater.co.uk and using ‘web chat’ or ‘report a problem’, tweeting to @stwater, or calling 0800 783 444.
